Discussion summaries allow service Reps to collaborate correctly with other service Reps and contacts, by enabling service representatives to simply recap an ongoing chat or possibly a transcribed voice conversation. If your job assigned to Associates is missing security privileges, permission faults are shown once they carry out case actions. https://martinerhph.blogunok.com/36051014/the-fact-about-find-someone-to-take-my-case-study-that-no-one-is-suggesting