Observations contain the researcher observing the case in its natural location, providing 1st-hand information regarding the case and its context. Observations can offer information that may not be uncovered in interviews or documents, such as non-verbal cues or contextual info. Customer journey: This method focuses on the customer’s encounter all https://casestudyhelp78947.anchor-blog.com/12063775/rumored-buzz-on-case-study-help